Customer Service
Solomon and Sons did a fine job in moving all of my home furniture and special articles. I knew this company was reliable because I had used their services before. The three young men that worked together on this job were pleasant, cheerful, attentive, and worked in harmony together. These three young men were respectful and answered all questions. The job started on time and there were no breaks. They were consistent and quiet in their work. There were three stops to this relocation job and they were all handled with ease. This company is lucky to have these three men who represent them so well. Yes, if I needed Solomon and Sons service again, I would hire them. No questions asked! The second part of my review applies to a customer service person named Lakiesha Bentley. What a jewel this woman is. She SERVES the CUSTOMER. I put this in bold letters because I do not encounter many REAL customer service people. Customer service is a dying art. But not with Lakieska. She had all the answers and kept me informed through the whole process. She never faltered and never failed to keep me informed or follow up with all my questions. I owned and operated a bridal salon for 33 years. Customer service could make or break you. Too bad I didn't know Lakiesha. I would have hired her in an instant. Lakiesha is CUSTOMER SERVICE!!!!! I think I have given the public a fair and accurate account of this company. Solomon and Sons are a reliable company with reliable personnel.
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