Solomon & Sons Relocation Services Review by BK
Overall the move with this company was satisfactory. The movers themselves were very efficient and extremely professional and pleasant, both at pickup and at delivery. The management was professional enough and rose to the occassion when needed. The salesman who initiated the deal and followed it through was terrible and made the whole experience 10 times worse than it should have been. I spoke to him on the phone and sent very specific pictures of everything in order to get as accurate a quote as possible. When asking him to make sure to quote me accurately including all packing supplies, because I have a budget I cant go above, he just kept putting me down saying stop overworrying you're gonna be under the quote don't even think about it; always in a demeaning manner like he's speaking to a child. The reason he doesn't give an accurate quote is because the only thing he cares about is his commission and the lower my quote and the more that's included in that same number, the less his commission. So when the movers arrived, they needed packing supplies for the material I'd shown him that he just didn't bother to include in the quote so I was asked to pay extra, otherwise they'd just unload the truck. I paid the additional fees. Then before delivery, they told me an 18 wheeler wont fit in your building entrance, we'll have to charge extra to get a new truck. I told them the salesman had said he looked it up on maps and was sure this issue would not come up, so management said
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