Frequently Asked Questions

Yes! All professional movers who cross interstate lines must be registered with the U.S. Department of Transportation (USDOT) and the Federal Motor Carrier Safety Administration (FMCSA). We comply with all federal and state regulations and are fully licensed for both in-state and out-of-state moves:

• IM-FL 2522
• DOT - 2512576
• MC – 871506

At Solomon & Sons, we offer basic liability coverage and as well as replacement-cost insurance upon request. If you need help choosing between these options, we’d be happy to explain their differences and let you make the best choice for your specific move. We often recommend a 3rd party insurance vendor to properly cover the replacement cost of your goods. Our preferred 3rd party vendor for additional coverage is Bakers International insurance.

Solomon & Sons Relocation is not a moving broker; we are a independently-owned business that vets, hires, and stands behind our own in-house moving professionals. Instead of relying questionable subcontractors, we work with individuals we know and trust. We have an affinity for hiring veterans and offer services in Spanish, Russian, French, Hebrew in addition to English. You can read more about why you shouldn't choose a broker on our blog here.

Keeping things in-house is what helps us control service and the successful outcome of every move. Being independently-owned also gives us the flexibility to offer the exact moving solutions you need at the best price possible. You can pick and choose from our full-service offerings so you get all the service you need without paying for those you don't.

Moving out of or in to a high-rise building has its own special challenges, as high-density communities tend to have a lot of rules to keep everything working smoothly. Luckily our movers have the skills, training, and experience needed to coordinate an move of any size and complexity – including apartments and condos!

Ask your building if a Certificate of insurance form may be required. Many buildings or apartment complexes do require this form be provided by the moving company prior to allowing a tenant to move in or out. Our staff typically provides COI forms or Waiver of subrogation forms within 24 hours of your request. You can submit all COI requests anytime to COI@ssrelocation.com.

Yes! Members of our office staff and moving crew are multilingual. We offer services in Russian, Spanish, French, Hebrew, and English. We’d love to help you in whichever language you feel most comfortable to assist during any part of the move.

We can be reached anytime during normal business hours at (844) 311-6632 or any general questions can be submitted anytime at Info@ssrelocation.com. We typically respond to all requests within 1 business day. You can also contact us through our website.

Long distance – Most long-distance relocations are typically booked about 30 – 60 days in advance. This does not mean that moves inside this window cannot be serviced. This simply is a standard for out-of-state moves.

Local moves – Many local moves are typically booked within a 30-day window of the requested move date, Please keep in mind that the end and beginning of every month are the most requested dates. Please remember to book in advance as our schedule typically fills up quick for the first and last week of every month.

International Moves – These moves require the most notice in advance, 60 days or more. To properly coordinate with the receiving country your goods are going to and as well as port and clearance regulations, we ask that when planning a international move you start the process with as much notice as possible.

The best time to move totally depends upon you. If you have complete freedom over your schedule, you'll often get lower prices during the weekdays and off-months (October through March). You may also want to be mindful of the local climate conditions so that you can avoid extreme temperatures at origin or destination. We have convenient and flexible pricing options for long distance and local moves. Call us today to check out our rates for your next upcoming move dates.

Yes, it's always best to get an estimate before committing to hiring your movers. That way, you'll have clear expectations and understand what is and isn't covered in your move. Solomon & Sons is happy to provide written estimates even for rapidly approaching moves. An in-home estimate isn't always necessary, but are always free of charge. For more information, visit out blog: 10 Reasons Why You Should Obtain an Onsite Estimate Prior to Moving

There are many reasons why you should obtain an on-site estimate prior to your move. Failure to obtain an accurate estimate for your move can result in moving expenses that are much higher than you anticipated. If you are moving from South Florida, we highly recommend scheduling a free in-home estimate. If an in-home estimate is not possible, we can also provide a binding estimate of cost over the phone by one of our trained staff sales reps.

Here are the key differences between these two common estimates:

• A binding estimate provides a guaranteed price for your move; it is the final amount you'll pay, regardless of whether your shipment ends up being above or below the original weight estimate. Binding estimates only cover items listed on the Table of Measurements; any additional items will require a written addendum and add-on charges.
• A non-binding estimate is a cost estimate that is not guaranteed. The number is a rough (and generally accurate) estimate of what you'll pay, but the final price will be calculated based on services provided and weight calculated on moving day.

To avoid confusion and frustration, it is very important to understand which estimate you're getting from your moving company. Solomon and Sons provides free, no obligation estimates that are binding so there are no surprise charges at the end of your move. Please contact us for more information.

When our consultant comes to your home, he or she will start by learning more about your move, including timeline, expectations, and preferences.

The relocation consultant will arrive at your home to perform a visual survey of your items. The consultant must be able to clearly see what is being moved to provide you with an accurate estimate. If you know of items that are out of view or will be eliminated, be certain to point them out to the consultant.

Together, we'll discuss what level of service you prefer so you're getting exactly what you need without paying for services you don't need. The consultant will review your options for packing (including DIY, partial, and full-service), furniture disassembly/reassembly, furniture preparations, and storage needs.

Once the visual survey is completed, the consultant will calculate the weight, packing cost and any other charges related to your move to record everything in a written cost estimate. This will be the best way to accurately determine a cost for your relocation.

The short answer: all of them! Depending on your specific preferences and budget, we can provide partial packing (only for especially fragile, heavy, or difficult items) or full-service packing (for everything in your home). Unpacking services are also available which would include removing all the content packed in boxes and placing them into a designated area of your choice. Our moving consultants can help you decide which packing service is right for you. We also offer furniture disassembly and reassembly.

Absolutely! We can provide professional packing materials like boxes and tape so that you can pack your own items as you see fit. We can also give you some tips on packing and labeling to make things easier on moving day. For packing tips and common mistakes visit our blog: How Full Packing Services Can Save You Money in the Long Run

Yes. We have specialized packing techniques and equipment for heavy, bulky, and high-value items including pianos. It is important to let your moving consultant know the type of piano you have and if you need additional protection on it.  Some Pianos such as Baby grands & Grands may require a custom crate to be built to properly protect it during transit. Learn more about how you can safely move your Grand Piano.

To prepare major appliances for moving, we recommend that you: Empty contents, clean them thoroughly, unplug them, drain all water, remove and store all loose pieces (Cords, Racks, Shelves, etc), and tape all doors closed. Read more about some basic safety guidelines for moving household appliances.

Yes, we are a full-service mover offering custom plans designed for your specific needs and budget. We can prepare your furnishings for damage-free moving with padding and shrink-wrapping. To ensure the protection of your furniture we use the highest grade of woven and cotton blend padding. We also offer optional disassembly and reassembly services. For hard to pack items, we'll even build you a custom crate!

We have many different types of moving trucks based on the specific type of relocation needed.

Our fleet includes:

• Freightliner Cascadia 2011 – Semi Tractor – Long distance Power unit -25 Ft Long – 13,6 H
• Freightliner Cascadia 2019 – Semi Tractor – Long distance Power unit -25 Ft Long – 13,6 H
• Freightliner Cascadia 2014 – Semi Tractor – Long distance Power unit -25 Ft Long – 13,6 H
• Volvo 670B 2014 – Semi Tractor – Long distance Power unit -25 Ft Long – 13,6 H
• Volvo 780A 2017 – Semi Tractor – Long distance Power unit -25 Ft Long – 13,6 H
• 2000 - Kentucky Moving body trailer – 50 Ft Long – 13,6 H – 4000 Cubic foot capacity
• 1999 - Kentucky Moving body trailer – 53Ft Long – 13,6 H – 4300 Cubic foot capacity
• 2001 - Kentucky Moving body trailer – 53 Ft Long – 13,6 H – 4300 Cubic foot capacity
• 1999 - Kentucky Moving body trailer – 51 Ft Long – 13,6 H – 4100 Cubic foot capacity
• 2007 - Kentucky Moving body trailer – 53 Ft Long – 13,6 H – 4300 Cubic foot capacity
• 2010 - Kentucky Moving body trailer – 53 Ft Long – 13,6 H – 4300 Cubic foot capacity
• 2020 Hino 268A – Box truck – 26ft L – 13,6 H – Local commercial unit – 2100 Cubic ft Capacity
• 2019 Hino 268A – Box truck – 26ft L – 13,6 H – Local commercial unit - 2300 Cubic ft Capacity
• 2019 Hino 268A – Box truck – 26ft L – 13,6 H – Local commercial unit - 2000 Cubic ft Capacity
• 2014Hino 268 – Box truck – 26ft L – 13,6 H – Local commercial unit - 2000 Cubic ft Capacity
• 2014 Hino 268 – Box truck – 26ft L – 13,6 H – Local commercial unit - 2000 Cubic ft Capacity
• 2020 Freightliner – M2 – Box truck – 26ft L – 13,6 H – Local commercial unit – 2100 Cubic ft Capacity
• 2001 International – DT466E – Box truck – 24 Ft L – 11,8 H – Local commercial unit – 1700 Cubic ft Capacity

Yes, we offer in-transit tracking for long-distance moves. Please speak with your moving consultant to find out exactly how to track your items in transit.

Before pick up, please follow the steps in our moving checklist.

If your items have been in storage, we provide convenient home delivery services and will work with you to schedule local delivery at a time that suits your busy schedule.

Yes! We'd be happy to arrange for in-transit storage of any items. We understand that unexpected roadblocks often arise during a move, and we can help with storage-in-transit even if it wasn't arranged beforehand. We offer year-round 24/7 gated and secure indoor storage. Whether you need your items stored for a week or a year, we have the right storage plans available for you.

We maintain modern storage facilities that are gated and alarmed with high-tech security systems. Access is carefully controlled so that you won't have to worry about the safety of your belongings. Our facilities are also temperature-controlled for your antiques and moisture-sensitive items. When you choose storage with Solomon & Sons, you'll have ultimate peace of mind knowing your items will be safe and secure for as long as necessary.

Solomon & Sons is used to moving hard-to-pack items - we'll even build you a custom crate! However we're not able to take responsibility for your living items such as pets. For tips on how you can best move with your pets, visit our blog: Packing the Unpackable

Other standard items that cannot be moved in our truck include: flammable materials, combustible items, poisonous items, and perishable foods.

Plants can be shipped under the following conditions:

• The shipment destination is no more than 150 miles or delivery will be completed in less than 24 hours:
• No storage is required; and
• No preliminary or en route servicing or watering is required

According to the Federal Motor Carrier Safety Administration (FMCSA), “an article of extraordinary value is any item whose value exceeds $100 per pound (such as jewelry, silverware, china, furs, antiques).” Solomon & Sons Relocation can certainly move these for you, but they must be declared to us in writing to maintain full insurance coverage. Please speak with our moving consultants for more information.

Yes! We're focused on creating custom strategies to solve the most complex relocation puzzles, including transportation logistics for specialized items like cars, trucks, and other vehicles. For instances like these, we've partnered with Dynamic Auto Movers—a top-rated vehicle moving company that's prepared to handle the safe transport of your automobile. You can learn more about our car shipping services here.

Someone must be present at both the origin and destination locations. This does not mean that the customer must always be present, A POA (power of attorney) is always an option if you are not able to be at the location. The power of attorney is required to sign shipping documents and may also be required to pay for the services on the order. If you do need a POA we recommend a friend or close family member to be present on your behalf.

On the day of pick up, the moving foreman will provide shipping documents for your order. These documents typically consist of the following.

• Bill of lading
• Inventory sheets
• Valuation of coverage
• Claims Instructions
• Post-contract service sheet

On the day of delivery these forms will also be provided to verify all the items have arrived properly. The driver will conduct a final walk-through to clean up debris and re-check to ensure all the items that may have been disassembled are properly put back together.

We follow industry best practices and will give you an expected delivery window (of several days) based on your shipment weight, mileage, and final destination. Your goods will be delivered sometime within that window.

For safety and liability reasons, we cannot offer any form of transportation to clients.

Once you make your initial reservation, whether it’s a local or long distance move, a deposit of 20% of the total balance will be collecting by credit card.